The room is small but has all the basics for a comfort self stay. There is a double bed with a single bunk above. This would be a very if time squeeze for three people and all their kit. There is also a small office desk, coffee machine, fridge, microwave, chest of drawers and an en-suite bathroom. The room was clean. We could hear noise from other rooms nearby but nothing too bad. If you wanted you could do a bit of basic cooking in the room although I am not sure where you would sit to eat it. Washing up is done in the bathroom. We used the coffee machine (coffee pods were in the room so that was a bonus) and ate breakfast cereal. There is basic crockery and cutlery although only one spoon! Given how expensive Telluride is generally this was all we wanted to afford. The room price was still a lot compared to many other Canada and US ski resorts but we accepted that because we really wanted to ski the resort. The mountain offers fantastic skiing. Everything about Telluride is costly but it is a great place to ski. I would recommend the room if you are staying a few nights and you are trying to keep costs as low as possible. Re staff and friendliness. We did not meet any staff. Everything was done by email. It was all fine and checkin was done by a keypad.